Report

Details and Links

Due Date

24/7 Registered Nurse (RN) Report

This report must cover each day of the month that your facility was used for the purpose of delivering residential care. For most providers, the “reporting period” will be the entire month.

The report must answer these questions:

• Was an RN on site and on duty at all times during the reporting period?
• During the reporting period, was there any period of 30 minutes or more when an RN was not on site or on duty (or both)? If so, specify when this occurred and the reason* why.
• For any period when an RN was not on duty, what alternative arrangements* did you make to ensure that the clinical care needs of consumers were met while an RN was not on site and on duty? If you made no arrangements, then report that you made no arrangements.

*The reporting system will only let you select one “reason” and one “alternative arrangement”. If there is more than one reason or alternative arrangement, select the main reason/alternative arrangement.

If you are exempt from the requirement, you must still report. You will not be required to report the matters listed in the dot points above, as these won’t be relevant to you, but you must report the fact that you are exempt.

Submit your report via the Government Provider Management System (GPMS).

More information:

• Department of Health and Aged Care: 24/7 Registered Nurse Reporting

Monthly. Due within seven days of the beginning of the month, i.e: 7 October 2023, 7 November 2023 etc.

Annual Report on Operations (including Statement of Compliance)

This report covers the period 1 July 2022 to 30 June 2023. Residential and home care providers must provide a Statement of Compliance and information about:

• feedback and complaints 
• key improvements 
• diversity
• membership of governing body.

Submit your report via the Government Provider Management System (GPMS).

More information:

• Department of Health and Aged Care: Strengthening Provider Governance in Aged Care
• Aged Care Quality and Safety Commission: Strengthening Provider Governance
• Department of Health and Aged Care: Government Provider Management System (GPMS)

31 October 2023

Aged Care Financial Report (ACFR)

This report covers the financial year and must be submitted annually by 31 October.

Residential aged care providers must supply:

• information on income and expenses
• an approved provider level balance sheet, income statement and cash flow statement (non-government providers only)
• movement schedules to accompany the financial statements
• a Consolidated Segment Report
• the Survey of Aged Care Homes
• an Annual Prudential Compliance Statement.

Home care providers must supply:

• information on income from providing services
• information on expenses
• other financial information, unspent package funds, and cash and liquid assets.
• an approved provider level balance sheet, income statement and cash flow statement (non-government providers only)
• a Consolidated Segment Report.

Submit your report via the online forms portal.

More information:

• Department of Health and Aged Care: Aged Care Financial Report

Due 31 October 2023

Quarterly Financial Report (QFR)

In addition to the annual ACFR, this report must be submitted quarterly.

Residential aged care service providers complete:

• viability and prudential compliance questions
• year to date financial statements, at the approved provider level
• residential care labour cost and hours reporting, at the facility level (this includes reporting of care minutes)
• quarterly food and nutrition report for each approved residential aged care service.

Home care service providers complete:

• viability and prudential compliance questions
• year to date financial statements, at the approved provider level
• home care labour cost and hours reporting, at the Aged Care Planning Region level
• the total number of hours.

Submit your report via the online forms portal.

More information:

Department of Health and Aged Care: Quarterly Financial Report

Due 4 November 2023