What ACE Readers had to Say: The Aged Care Quality Standards One Year On

Last week CompliSpace released the Aged Care Impact Report – One Year On. The Report revealed that the burden of adjusting to the new Aged Care Quality Standards and also coping with a once in 100-year pandemic are straining the aged care sector, putting staff retention at risk and pointing to reduced capacity to care for residents.

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Celebrating Aged Care Staff: We Want to Hear Your Stories

At ACE we know that there are plenty of aged care staff out there going the extra mile every day to improve care and services for residents. But we rarely see these stories represented in the media.

This isn’t just because of the media bias towards bad news. It’s also because aged care providers are often wary of drawing attention to themselves, even for positive reasons.

Tuesday 12 May is International Nurses Day. To celebrate, we want to give you the chance to anonymously share your stories of aged care staff innovating and making a difference. We’ll then publish a selection of these stories in a subsequent article. Read on for more details or click here to share your story now.

We also want to take the opportunity to provide you with some key resources to help you maintain staff wellbeing during these stressful times.


Sharing Your Positive Stories

We want to hear your stories, but we understand that it’s not always easy to remember the key moments when you’re staring at a blank page. So here are a few prompts to get you started.

Please tell us about a time during the COVID-19 lockdown when a staff member has gone the extra mile, cleverly solved a tricky problem or just kept calm and carried on in regard to:

  • Helping residents connect and communicate with each other, staff and their families
  • Maintaining activities to improve residents’ quality of life
  • Managing entrant screening and monitoring
  • Infection prevention and control
  • Using technology and systems
  • Accessing supplies and services
  • Managing outdoor areas and communal spaces
  • Staff training and wellbeing
  • Other

Share Your Story


Staff Wellbeing Resources

Mark Bryan
Mark is a Legal Research Consultant at CompliSpace and the editor for ACE. Mark has worked as a Legal Policy Officer for the Commonwealth Attorney-General’s Department and the NSW Department of Justice. He also spent three years as lead editor for the private sessions narratives team at the Royal Commission into Institutional Responses to Child Sexual Abuse. Mark holds a bachelor’s degree in Arts/Law from the Australian National University with First Class Honours in Law, a Graduate Diploma in Writing from UTS and a Graduate Certificate in Film Directing from the Australian Film Television and Radio School.

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